Frequently asked questions

We have three convenient clinic locations across the Riverina region:

• Lewisham Avenue Allied Health Clinic: 1 Lewisham Avenue, Wagga Wagga NSW 2650
• Dobney Avenue Allied Health Clinic: Inside Club Lime Gym, 39 Dobney Avenue, Wagga Wagga NSW 2650
• Coolamon Clinic: Serving the Coolamon community

Each clinic provides physiotherapy, exercise physiology, podiatry, and clinical Pilates in a supportive and professional environment.

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We’re open Monday to Friday, 6:30 AM to 6:30 PM. Our clinics are closed on weekends and public holidays.

No referral is needed for private appointments. However, a referral may be required if you’re visiting us under a Medicare GPCCMP plan, DVA, or WorkCover claim. Our team can guide you through this process.

You can book online anytime via our website or call (02) 6925 7734 to speak with our reception team. If you need to reschedule, please provide at least 24 hours’ notice.

Your treatment plan is developed collaboratively between you and your therapist. Together, you will set clear goals and agree on a plan that outlines what is needed to achieve them. This includes the recommended sessions, exercises or strategies between appointments, and how progress will be measured.

The plan is reviewed and adjusted as you improve, ensuring it continues to match your needs and goals.

Our physiotherapy team supports a wide range of needs, including:

• Sports and overuse injuries
• Back, neck, and joint pain
• Post-surgical rehabilitation
• Balance and mobility concerns
• Women’s and men’s health

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Physiotherapy focuses on assessment and treatment of pain, injury, and movement dysfunction. Exercise physiology helps you build strength, endurance, and functional capacity through evidence-based exercise programs—ideal for managing chronic conditions or improving overall fitness.

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We offer three Pilates options, each designed to suit different experience levels, goals, and support needs.

Mat Pilates focuses on building strong foundations using key Pilates principles. Classes include full body strengthening, balance, and control using bodyweight exercises, light weights, and resistance bands. These sessions are ideal for improving overall strength and movement confidence, with up to 10 participants per class.

‍Reformer Pilates is a challenging and versatile workout using the reformer machine to strengthen, tone, and improve mobility. The reformer provides adjustable resistance and support, allowing exercises to be progressed or modified as needed. Classes are kept small, with up to 6 participants, to allow close guidance from your instructor.

‍Clinical Pilates offers the highest level of individualisation. These small, personalised sessions use specialised equipment such as the Cadillac, Split Pedal Chair, and Reformers. Each program is tailored to your individual goals, injury history, or recovery needs, making it ideal for rehabilitation and targeted strength work. Clinical classes have a maximum of 4 participants to ensure close supervision.

Our team can help you choose the most appropriate Pilates option based on your needs, experience, and goals.

Yes. Medicare rebates are available for eligible EPC referrals, and HICAPS is available at all clinics for instant private health fund claims.

Absolutely. Active Health Riverina is an NDIS-registered provider supporting both plan-managed and self-managed participants. We help you achieve your movement and independence goals through tailored allied health services.

Yes, all Active Health Riverina clinics are fully accessible with on-site parking and ground-level entry.

Home visits are available in special circumstances. Please contact our team to discuss your needs.

We value your input. You can email mail@activeriverina.com.au or share your experience through Google Reviews, where our clients have rated us 4.9 stars across more than 200 reviews.